Glute

Terms & Conditions

I. Definitions

1. Administrator – Patrycja Marut, running a business under the name of Patrycja Marut, NIP 7123438559 REGON 522616122 ul. Aleje Racławickie 10/96, 20-037 Lublin e-mail address: info@patrycjamarut.com
2. Working Days – days of the week from Monday to Friday, excluding public holidays in Poland.
3. Client – a natural person who is 18 years of age, as well as a legal person and an organizational unit that is not a legal person, the specific provisions of which grant legal capacity, and which purchases or intends to purchase the Program via the Online Store.
4. Billing Period – a specific period of time, on a monthly or several-weekly basis, understood as a month or a calendar week, counted from the date of the Agreement, for which settlements for the purchase of the Program are made.
5. Payment Operator – an entity operating the system enabling electronic payments.
6. Online Store – an on-line platform run by the Seller on the terms set out in the Regulations.
7. Seller – Patrycja Marut, running a business under the name Patrycja Marut, NIP 7123438559 REGON 522616122 ul. Aleje Racławickie 10/96, 20-037 Lublin.
8. RODO – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (general regulation on data protection).
9. Agreement – a distance contract concluded between the Seller and the Customer, the subject of which is the purchase of the Program.
10. Program – a detailed training program in the Seller’s offer in the Online Store.
11. User – a natural person over 13 years of age who purchases the program.

II. General provisions

1. Each customer is obliged to read the content of the Regulations and accept it.
2. The Client may purchase the Program only after paying the price in advance.
3. The Program is digital content not saved on a tangible medium, delivered to the Customer in electronic form.

III. Prices and Payment

1. The Program is purchased at the prices provided and indicated in the Online Store at the time of placing the order by the Customer.
2. Program prices posted in the Online Store:
   • are gross prices, including VAT;
   • are denominated in US dollars.
3. The customer makes the payment by making an electronic transfer via the Payment Operator.
4. The Customer makes a payment in advance for the purchased Program, on the terms specified in the Program specification indicated in the Online Store.
5. After selecting the payment method, the Customer provides – by entering in the form the necessary data required by the Payment Operator, such as: Name and surname of the Payment Card holder, Payment Card number, payment card expiry date, CVV / CVC code, bank account number (registration of the payment method ). The customer can also pay via PayPal, Apple and Google Pay
6. By accepting the Regulations, the Customer agrees to the registration of the data indicated during the payment process, referred to in the regulations.
7. Payment transactions made in the Online Store with the use of a registered payment method are handled by Payment Operators providing payment services as part of the Online Store’s operation.
8. The Customer is obliged to ensure the completeness and accuracy of the data saved and stored by the Payment Operator, and in the event of a change thereof, he is obliged to register again.
9. The Payment Operator charges the amount due from the Customer’s account on the day of purchase.

IV. Orders

1. In order to place an order for the Program, the Customer enters his data in the form on the website in the Online Store. Then he chooses the “pay now” option. After transferring the order to the Seller, the Customer is redirected to the secure website of the Payment Operator, where he pays a fee for a given type of Program, in accordance with the rules set out in the Regulations and the price list available on the website.
2. After entering the card details and confirming it, the card is automatically charged with the full amount.
3. Upon receipt of the payment by the Seller, an Agreement is concluded between the Seller and the Customer.
4. The contract is concluded on the terms specified in the Regulations and in the Program specification indicated in the Online Store.

V. Program

1. Before purchasing the Program, the User is obliged to inform the Seller about any health contraindications, in particular about diseases, injuries, injuries and allergies.
2. The user who wants to achieve the assumed training goals is obliged to follow the instructions of the Seller. At the same time, it is emphasized that due to the specificity of the program and the multitude of factors affecting their effect (which are beyond the Seller’s control), it is not possible to provide a guarantee that the User will achieve the intended goals. The Seller shall make every effort, in accordance with its own knowledge and experience, to ensure that the User achieves the intended purpose, however, the Seller shall not be liable for failure to achieve it.
3. The ordered Programs are shipped within 15 minutes from the conclusion of the contract.
4. The customer receives access to the materials for the period specified in the given program in the mobile application.
5. The diet assigned to the program will be prepared for the client (taking into account his goals and the data indicated in the initial questionnaire filled in during registration in the mobile application) taking into account his caloric needs and made available in the mobile application within a maximum of 7 days from registration in the mobile application.

VI. Complaints

1. Any complaints regarding the ordered Programs should be reported to the Seller by e-mail to the following address: info@patrycjamarut.com.
2. In the complaint, the customer should include his e-mail address and accurately describe the problem.
3. The Customer should file a complaint about the Program immediately after noticing the defect.
4. The Seller shall consider complaints no later than within 30 days and respond to the request via the Customer’s e-mail, provided in the complaint.
5. A complaint notification shall be deemed accepted by the Seller if a response to the complaint is not made within the time limit stipulated in par. 4.
6. In relations between entrepreneurs, the warranty for physical and legal defects is excluded.

VII. Withdrawal from the contract

1. The Customer does not have the right to withdraw from a Distance Agreement if:
   •  the ordered Service was performed by the Seller (in accordance with art. 38 item 1 of the Act of May 30, 2014 on consumer rights);
   • the ordered digital content is not saved on a tangible medium, and is delivered to the Customer only in electronic form with his consent (in accordance with the Regulations) before the expiry of the 14-day withdrawal period (in accordance with Article 38 (13) of the Act of 30.05. 2014 on consumer rights).
2. By concluding the contract, the Customer declares that he is aware that the Program he buys is digital content not saved on a tangible medium, but delivered to the Customer only in electronic form, and he agrees to it, and this consequently excludes his right as a consumer to withdraw. on the contract for the purchase of the Program concluded in this way.
3. The seller provides the possibility of a full refund for the program in a situation where the customer does not achieve the results by using the program and following all the recommendations he received in the purchased materials within a specified period of time. The warranty does not cover a situation where the client is not able to continue the program due to health reasons or force majeure. The customer is obliged to perform accurate body measurements on a regular basis – every week and enter these measurements every week in the mobile application; taking a photo before and during the program and after its end (holding a piece of paper with the date the photo was taken), active participation in the group chat.

VIII. Processing of personal data

1. The administrator of the Customer’s personal data is Patrycja Marut, running a business under the name Patrycja Marut, NIP 7123438559, REGON 522616122 ul. Aleje Racławickie 10/96, 20-037 Lublin e-mail address: info@patrycjamarut.com
2. The Customer’s personal data is processed for the purpose of:
   • the provision of services referred to in these Regulations, in accordance with the content of these Regulations. The legal basis for the processing of the Customer’s personal data is art. 6 sec. 1 letter b of the GDPR and in the case of data of a specific category, e.g. concerning health, art. 9 sec. 2 letter a GDPR
   •  sending commercial information by electronic means in the form of an e-mail if the Customer agrees to send commercial information by electronic means to the e-mail address provided by the Customer pursuant to art. 6 sec. 1 letter a GDPR,
   • fulfillment of legal obligations incumbent on the Administrator enabling the fulfillment of legal obligations, in accordance with art. 6 sec. 1 lit. c) GDPR,
   • establishing, investigating or defending against claims related to the provision of services or the processing of personal data pursuant to art. 6 sec. 1 lit. f) GDPR.
3. The Customer’s personal data may be made available to other entities only if the disclosure of such data results from the necessity to fulfill the legal obligation incumbent on the Administrator. The basis for the disclosure is Art. 6 sec. 1 lit. c GDPR (legal obligation incumbent on the personal data administrator).
4. The Customer’s personal data will be stored until further processing of this data turns out to be unnecessary from the point of view of the above-mentioned purposes of personal data processing or until the consent to processing is withdrawn, when the basis for their processing was the consent.
5. Customer data will be processed in an automated manner, also in the form of profiling. Profiling will consist in possibly offering the User a product best suited to his needs, however, no decision binding on the Customer or the Administrator will be made in an automated manner.
6. The recipient of the Customer’s personal data will be persons authorized to receive them on the basis of separate documents, e.g. on the basis of contracts, e.g. subcontractors and external entities providing services to the Administrator, as well as entities authorized to receive them on the basis of applicable law.
7. The User has the right to:
   • access to your data;
   • rectify your data;
   • delete your data;
   • limitations on the processing of your data;
   • transfer your data;
   • withdraw consent at any time – for processing based on the consent obtained, but its withdrawal does not affect the lawfulness of the processing which was carried out on the basis of consent before its withdrawal;
   • to lodge a complaint with the supervisory body of the President of the Personal Data Protection Office, in a situation where he considers that the processing of the Customer’s personal data violates the provisions of the GDPR.
8. Providing personal data by the Customer is voluntary, but it is necessary in order to provide services to the Customer.
9. Sending commercial information by the Administrator to the e-mail address provided by the Customer requires prior consent of the User in this regard.

IX. Final Provisions

1. The content of the Regulations is available in the Online Store, the above provides the opportunity to read its content before concluding the Agreement.
2. The Seller will make every effort to ensure that the Online Store and all Programs made available through it operate continuously, without any disruptions, however, it shall not be liable for any disruptions caused by force majeure or unauthorized interference by Customers or third parties in the structures of IT systems supporting the Online Store.
3. The Seller reserves the right to amend these Regulations.
4. The Customer is obliged to keep up to date with any changes to the Regulations.
5. Any disputes may be settled amicably before an amicable consumer court or by a common court with jurisdiction over the Seller.
6. The applicable law governing the purchase contract is Polish law